Current Transformer Terminology
Following our international growth plan, ITL is proud to announce our new agency partner in Pakistan. Ittehad Energy Systems (IES). Based Karachi with a planned office in Lahore within the next 12 months this dynamic company already has a number of experienced Electrical Sales Engineers who be promoting & supplying Instrument Transformers Limited's wide range of current transformers and voltage transformers to the Industrial & Electrical Utility markets.
With our increased business activity in the region, now was the right time for us to formalise our position in the country. Ittehad was born out of former employees of our Saudi Arabian agent whom we have worked with for over 30 years. This previous experience was of particular interest to ITL and vastly reduces the product learning curve and accelerates market awareness making it a quick win for both companies.
Critical to success is a field support function. ITL has dedicated Engineering & Sales Team members who regularly engage with and provide assistance to our international agent network ensuring we understand the techno-commercial aspect of any project. In addition, regular sharing of market intelligence data allows ITL to adapt its marketing strategy or deploy extra resources to maximise local market opportunities.
Our product line is often hidden from view but is an essential element in our every day lives. Without electricity in some form, economies cannot grow beyond local bartering on what you can hand make. Electricity gives us industrialisation, innovation and the world we live in. Why wouldn't you want to contribute to that?
Next time you need a CT or PT and are based in Pakistan, then speak to Ittehad on +92-336-2337482 or email firstname.lastname@example.org where they will be more than happy to assist you in your project.
If you would like to be considered as an independent sales agent for Instrument Transformers Limited send an email to Office.ROW@itl-uk.com
ITL has renewed its connection with the Russian, Kazakhstan, Belarus, Armenia & Kyrgyzstan markets with an updated Current Transformer & Voltage Transformer product lines that comply with the EAC requirements of TR CU 020/2011 (Electromagnetic compatibility of technical means) & TR CU 004/2011 (Safety of low-voltage equipment). About 70% of products exported to Russia / the Customs Union require mandatory EAC certification system to pass the customs clearance. The EAC is replacing the former national GOST certification in Russia, Belarus, Kazakhstan, Armenia and Kyrgyzstan. At the moment, there are 36 Technical Regulations in effect and 20 more will be adopted in the future.
Ministry pre-qualification was undertaken and once accepted, any goods exported to Russia / The Customs Union must be clearly marked by the EAC logo. The logo has to be on each individual unit, packaging and any documentation and if possible, next to the manufacturer’s trademark.
The EAC conforming units are specially designed to work in environments down to -50 Degrees Celcius. These products have been manufactured to the most recent IEC standards for instrument current and voltage transformers, using the latest technology and a host of materials suited for low-temperature environments.
Paul Munro, Marketing Director for Instrument Transformers Limited said: "Always listening to customer feedback, there was a particular pain point experienced in the Eurasian market. Whilst ITL was not directly affected, we took the lead in assisting our customers to remove potential barriers to market by having a speciality product line developed to meet the newest TR CU requirements. Now completed, we are supporting a number of customers in this initiative, whilst actively rolling out an awareness program to our wider global customer base."
This is one of the many projects that Instrument Transformers Limited has undertaken to ensure that they timeously adapt to an ever-changing & challenging marketplace.
Need a CT or PT, then you need to be speaking to ITL at email@example.com
At ITL we always promote the reliability and quality of our transformers, and from a marketing perspective, it can be seen as spin in front of the customer. It is great to have supporting feedback from the field and today this CT was part of a 12 off manufactured for Centre Switchgear (latterly amalgamated into ABB in the 90's to become ABB Centre Switchgear Limited). The project was for Bishopsgate Incoming Main Power and has been faithfully serving for 28 years.
Normally in system upgrades the CT is removed and replaced, not this one, the customer is connecting upgraded monitoring equipment and we expect that this CT will continue to provide steadfast performance.
We stand by the quality & reliability of our products and are proud of our achievements over the past 45 years. Always welcoming new challenges from whatever our customers throw at us and whilst we may not be the cheapest in the market, without a doubt we can say that our customers definitely get a positive return on investment when installing an Instrument Transformers Current Transformers or Voltage Transformers.
If you are not using our transformers, firstly I would cheekily say WHY, but I'm sure you have your reasons. None the less if you haven't already joined our global customer base where our goal is to exceed your expectations and help you build your brand as a quality manufacturer of switchgear & electrical equipment then speak to us now.
Reach out today on using our chat page, email our sales & marketing teams or do it the old-fashioned way and give us a call on +44(0)1355236057 where one of our highly qualified engineers will assist with your requirements.
2016 has definitely been a year full of changes and events all around the World. There were actually so many it would take quite a while to list them all. The two obvious ones are the new American President and UK leaving the EU. Brexit was the one which has influenced us the most and will probably even more in the future. We will talk about that in one of our future posts so stay tuned.
But what changes happened on our end in 2016? As every year, we have focused on improving our products and services for our customers. We are very well known in the market for our Low Voltage range of products but in the last couple of years there has been a spike in demand for our Medium Voltage units. To meet this increase, we have acted and invested in our Vacuum resin casting plant. There was a lot to learn and still is but the equipment is up and running.
2016 is also the birth-year of our Test Reports Repository, or TRR. Below you can read about why we did it, what feedback we got from our customers and why some of us have grey hair.
The decision to invest into new resin casting plant was actually made at the end of 2015. For couple of years we have experienced a continuous increase in demand for ITL Medium Voltage products and the new plant was a logical step. It makes our life a bit easier, our products better and allows us to better control the quality of the finished product. There was a lot of research done by our engineers, we had to move things around on our production floor and it took us quite the while to find the product to suit our needs. But at the end we have opted for state-of-the-art German quality and as far as we can tell it was the right call. Bottom line, our resin casting capabilities drastically improved.
Every single unit that is manufactured in our East Kilbride factory is tested on our premises (and like as a carpenter measure twice & cut once, we randomly test twice) before despatch. This way we ensure that every CT and VT coming out of our factory floor is fully compliant with required international standard. The outcome of the test is a Routine Test Report. Historically, we were sending paper copies with the goods. Then, with the coming of electronic age we have started sending them in PDF format via e-mail. There is a slight shortcoming though. The buyer who receives the Report is not the person who actually needs it. It is the Manager spearheading the project or, QA Dept. or in some cases the actual commissioning team at site who needs to see the results. With all these touch points with a customer, we decided to simplify and improve the process by providing an online Test Report Repository (or TRR as we call it here) idea was born.
Basically, the idea is to have a dedicated space which customers can access online and simply download the document without having to phone in or e-mail us. Please, don’t get us wrong, we love to talk to you. But we have customers all over the world and sometimes we might not be here to pick up the phone or e-mails can get lost. And let’s be honest, it saves time for everybody and we all know time is a precious commodity.
Great idea. But the road to make it happen was a difficult one. Our marketing guy Jerry sure has something to say.
Jerry – “It surely was a challenge. First, we had to rebuild our sites from scratch in-house as it gives us a more flexibility and control in what we want to do and the TRR was one of the major factors to go for it. There were so many things to consider. Security of the reports, login process, search criteria, actual documents storage, you name it. Both I and Paul have put a lot of time and effort into developing the platform and rolled out the beta version to a couple of customers and it got quite a bit of traction. Now we are up and running, sure, however as with any software platform there are still tweaks to be made but the main thing for us now is to educate our customers and roll it out on a large scale.”
When testing current transformers it is always best to inject the appropriate rated primary current to ensure that the product truly can meet service conditions. For lower ratio transformers, there is a trend by customers for traditional transformer testing to be replaced by a CT Analyser which injects voltage and using some fancy algorithms provides test data to show compliance. Whilst helpful on the reporting side and field validation, ITL have elected not to use a CT Analyser for primary testing. Opting to continue traditional testing methods for high ratio current transformers by direct current injection to prove compliance and incorporating hybrid reporting format from a CT analyser.
Led by ITL’s Technical Director Greig McFarlane, the company has invested heavily in upgrading its High Current Test Dept. which allows current transformers to be tested to 30,000 Amps with a secondary ratio of 1 Amp. In keeping with our philosophy of exceed customers expectations of giving exactly what the customer asks for, these secondary ratios can be customised should this be necessary.
With such high ratio transformers, many of ITL’s competitors have chosen to loop multiple cable turns through the primary to achieve high current accuracy resolution and while this may be an acceptable method of testing for other organisations, it is not for ITL. This procedure can have the effect of introducing localised saturation which can influence test results and not reflect true operational performance. Greig said “especially when providing accuracy results at very high levels you want to ensure that any downstream risk is minimised.”
“By using state of the art high accuracy test bridges ensures that we continue surpass our customers’ expectations for accurate, reliable and long service transformers.”
As always, we stand ready to meet our customers’ ever demanding needs for CT /VT measurement & protection solutions, with enthusiasm and look forward to helping you soon.
Call us on +44 1355 236 057, or email firstname.lastname@example.org